Idea Cellular — Inappropriate deduction

ashu987654

Address:	Mumbai City, Maharashtra, 400098
Website:	ideacellular.com

On 14 April I received 2 SMS from idea, 1st said that I got 50 mb data for 7 days and 2nd said that I got 20 mb .finally I used around 26 mb data and they charged me 54 rs saying that 1st was lapsed .how can it lapse withount informing me . whenever there is any benefits they send SMS but whenever they deduct your balance without any valid reason, never inform us .this is absolute exploitation of the customer . I am very very dissapointed and may be that is the reason most and most people are opting out of idea and selecting other network.even my friends told me not to trust idea and I guess they were right.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

ashu987654

[protected]

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 17th April 2016, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

g vala

from Bhavnagar, Gujarat

Sir
i m in gujarat
my area :- sasan road, near tulshi hotel, hero showroom mendarda ta : mendarda dis : junagadh

please visit this area and conform my complant
your area offficer visit this place

networking problem