[Resolved] Idea Cellular — inbox message not receiving

 
2 Reviews
Jhajjar, Jhajjar District, Haryana, India
 Kashish8221 on Jan 6, 2019
I am not receiving any inbox message but outgoing message is working perfectly.
I m unable to receive any message from friends, banks, from everyone but sending message to others is working perfectly. And from jan 2nd my network is showing in roaming and internet is also not working fine from 2019 starting.
Pathetic idea.
I am facing too many problem with idea
Complaint marked as Resolved Feb 8, 2019

Complaint Status


[Jan 06, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Jan 08, 2019
Dear Customer,

As per our recent communication, we request you to kindly visit nearest idea store for the same. For further assistance, kindly contact us on 12345 or 198. 

Regards,
Prajakta
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I used the my idea app to recharge my data balance. The app deducted INR 45 from my account & told me they would refund the amount but I haven't got the amount back yet. This happened twice now. Kindly help
Idea Cellular Customer Care's response, Jan 8, 2019
Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Prajakta

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    Idea Cellular - inbox message not receiving