[Resolved] Idea Cellular — incoming and outgoing service has been stopped

[Resolved] Idea Cellular — incoming and outgoing service has been stopped

Y Ykr111 from Unnao, Uttar Pradesh

Incoming and outgoing services on my mobile number [protected]. Has been stopped, there is available balance in my account. When i call customer care there is no response call disconnected due to outgoing service close and recharge unlimited pack. There is available balance. When i check. I could not connect to anyone. Kindly resolve my problem Was this information helpful? No (0) Yes (0)
Feb 14, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 12, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that your mentioned number is active with us. Also, as informed in case of non recharge after service validity, curtailed services (Only Incoming) will be available for grace period of 15 days, after which services will not be available till the time applicable recharge is done. To avoid any inconvenience, we recommend you to recharge your account regularly or you can recharge with any long service validity recharge options available on our website based on your usage. Regards, Prajakta
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