[Resolved] Idea Cellular — incoming and outgoing services stopped

jeet@bhi

from Ambasa, Tripura

Address:

East Khasi Hills, Meghalaya, 793001

My incoming and outgoing services have been stopped by idea because of no validity and for which i even made a reacharge of rs 10 to activate the services but even that didn't work and when i told the idea customer agent about the issue he told me that i will have to make a recharge of rs 40 only then my services be reactivated which was not the case earlier.

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Jan 27, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, you've confirmed that your concern with regards to call services has been resolved. Hence, the case has been closed. For any further assistance, kindly contact us on 198 or 12345.

Regards,
Lakshmi

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Comments

prashantps2

from Raipur, Chhattisgarh

The Mobile Is Stolen .

In Market

prashantps2's reply, Dec 18, 2018

The mobile is stolen so please closed a sim . Number

Idea Cellular Customer Care's response, Dec 27, 2018

Verified Support

Dear Customer,

We're sorry to hear this. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. Also, you can visit to the nearest Idea store to block your number.

Refer to the given below link to find your nearest Idea store location
http://www.ideacellular.com/idea/select-circle?plantype=storeloc

Regards,
Lakshmi

Shubham madavi

from Vasai-Virar, Maharashtra

Misbehaving the customer care.calling for a bill 270rs .and talk very very bad language.shivaj nagar branch.idea centre

Idea Cellular Customer Care's response, Dec 27, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with the customer care executive name and number who had contacted you to assist you further.

Regards,
Lakshmi