Idea Cellular — incoming calls are stopped

Idea Cellular — incoming calls are stopped

J Jyoti0317 from Mumbai, Maharashtra

Not getting incoming calls on Idea number. I am able to make calls to other networks. I receive sms but not getting incoming calls. It says service is temporarily stopped for this number. Tried contacting customer care but no one is available. Please start my incoming call service or at least provide reason why its been stopped. Idea mobile Number : [protected] Alternate number : [protected] Was this information helpful? No (0) Yes (0)
Idea Cellular customer support has been notified about the posted complaint. Jun 16, 2019 Updated by Jyoti0317 Its been 15 days and no updates from Idea customer support team. I dont know for what reason they have stopped only incoming calls. There is not a single notification from them.
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H

Harirao@01

from Mumbai, Maharashtra

Network issue in voice. please I am trying to get the problem clear from the idea
but and they don't have any state contact no

Reply

Idea Cellular Customer Care's response, Jun 3, 2019

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi

A

Aswinits05

from Ernakulam, Kerala

My idea incoming and outgoing validity expired. It is really inconvenient when suddenly it stopped. Is there any way to get back my idea number back? I need my same number back. How can i get back my idea sim with same number?

Reply

Idea Cellular Customer Care's response, Jun 3, 2019

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi

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