Idea Cellular — incorrect deduction of charges

Address:	Mumbai City, Maharashtra, 400703
Website:	idea cellular ltd

Respected sir,
I am getting your services for last 9 yrs.. My mobile no is [protected] (Prepaid customer)... I had incorrect deduction of charges on every day as i recharge i never get balance you guys don't know why deduct my balance for bada ets and all. I called to your idea center to know the deduction reasons but they are saying i have taken loan, if i have taken loan then you will deduct 40rs??? For what kind of charges??? But it not done & still i am getting deducting incorrect charges... If all the charges not reversesd, i have to think for other mobile service providers..
Thank you...