[Resolved]  Idea Cellular — Incorrect legal notice

Address:

411004

Have received a mail a few days ago with the following content :

From : [protected]@idea.adityabirla.com
Subject : Demand legal Notice ! Idea Cellular

Mail :
Dear Customer,

Greetings of the Day,

As per agreed terms and conditions of Customer Service Agreement duly signed by you, we have provided cellular services towards your Account No.[protected]

As per the agreement signed, you have agreed to pay your monthly bills on or before due date of bills raised and if in case of Non Payment therein you will be charged Late Payment and Interest charges as applicable.

However, you have failed to keep your commitments and not paid the billed amounts on time which has lead to outstanding of Rs.439 /- Towards your a/c.

Thereafter, despite of repeated requests and reminders by our representatives, you have not paid the said overdue amount till Date.

You are now hereby requested to make the payment of the outstanding amount of Rs. 439 /- within next 2 days from the receipt of this notice.

In case of any queries/support regarding the outstanding amount, please feel free to call on AKSHAY : [protected]/[protected]/[protected]/[protected]

You can pay your bill amount by any of the below payment modes:

· Use our insta pay service and pay directly without registering

https://care.ideacellular.com/wps/portal/account/express-paybill

To Pay Bill for Inactive Idea Number or Idea number ported to other Idea circles.
https://care.ideacellular.com/wps/portal/account/disconnected-number

· To make the payment through Cash, Cheque or Credit Card - Visit your nearest My Idea showroom (To know your nearest My Idea, Please dial *121#).

· To have a hassle free auto payment of your bills, opt for Electronic Clearing System (ECS) or Standing Instructions (SI).

We value your association with Idea, Looking forward for your cooperation!

This is an auto generated e-mail; Replies to this message are routed to an unmonitored mailbox.

Regards,
Team Service Delivery
IDEA Cellular Limited
Visit us at: www.ideacellular.com

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The postpaid Idea connection that I had was terminated a few years ago. Don't remember the exact date, amount and other details. Not sure if this is real or fake but this seems incorrect legal notice. Can I get a clarification.