Idea Cellular — Internet 3G Charges

Address:

New Delhi, Delhi

Hi, I Activate the 3G Internet Pack through you website on 29June, 2015. After activation, I received the mail that you query will process in two business day. I try my internet connection but I am not able to connect the same. I mail to [protected]@idea.adityabirla.com and [protected]@idea.adityabirla.com. but mail not send the address [protected]@idea.adityabirla.com. Again I call to call centre but call discontented. Now I call to Customer care and check the 250 3g rent is include in my bill. While activating through internet no details information is available about the pack . Now Customer care ask to pay the amount of 250 for 3G for 2 day . I am not able to connected the same on 29 & 30 July and same is inform to idea by mail and telephonic also. So i requested to you deducted the same from my bill. Regards Anupma khokhar [protected]