This is sudheer. I am a postpaid customer mobile no: [protected]. Since Last 3 months iam raised my complaint, no body take caring. I went Idea Showroom in Andhra Pradesh, Warangal where i was taken connection and Documents submitted, My Pakage Plan is 299. (1GB Free Internet Data)In July month i was used only 180 MB Data internet 4 days charged Rs.550/-including service tax. and in September, 2013 month i was used only 510 MB Internet Data. U charged Rs. 1350/- I Met Mr. Mohan on 27/8/2013(Idea Employ) I told to him about my problem, he promised to me resolve my complaint. Till now he did not resolve my problem. In September 11, 2013. I met Mr. Vinod (Idea Executive Officer) He camed for Auditioning the Showroom) he promised to me Within 2 days i will resolve the Problem. And several times 198 (Customer care) i told the 3G service activation issue, My complaint no: "[protected]". I am waiting for your reply.
My Queries
1. July month Internet charges revive. Rs. 550/- (I have internet 1GB Package is free)
2. September month internet charges revive. Rs. 1350/- (I have internet 1GB Package is free)
Thanking you
Regards
Sudheer.V Was this information helpful? |
We wish to inform you that the matter is currently being follow up and our concern team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular