[Resolved] Idea Cellular — internet connection frequently interrupting since i switched to idea

shiva91

from Mohali, Punjab

Address:

160071

Hi,

I am fed up with complaining through your customer care all the time about your network overage and frequent Internet connectivity issue. Initially, I registered my complaint to your CCE on 12-Apr and since then, this issue has not resolved yet. There is no other option left me to switch to a better service provider than idea in my area. I hope you guys improve quality of your services.

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Jun 24, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, the complaint was raised for your concern and the resolution has been communicated to you that we are trying our best to enhance the coverage in your region. Also, we would appreciate if you could bear with us while we strengthen the coverage and improve our services.

Regards,
Lakshmi