[Resolved] Idea Cellular — internet is too slow. worst response from customer care people

Rajashekhar Adaki

from Guntur, Andhra Pradesh

Address:	Bangalore, Karnataka, 560098
Website:	ideacellular.com

I'm idea 4G service which is getting worst day by day.. today I start browsing internet the speed of 4G network is around 60kbps. When I called customer care they started giving silly solutions such as restarting mobile, manual apn settings... I'm feeling sad for using idea internet. I wish someone from idea should look into this, and solve the problem.
I strongly recommend not to go for idea 4G you can't even watch a video of 360p in hostar or YouTube from this waste network.

My number is [protected]

Regards
Rajashekhar

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Oct 26, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2017

Idea Cellular Customer Care's response Dear Customer,

Your concern has been initiated by us under ref. no.[protected] you shall hear on the same at the earliest.

Regards,
Lakshmi.