[Resolved]  Idea Cellular — internet not getting connected

This is to inform that my internet had stopped working and is not getting connected so i called customer care and the ridiculous response that i get is switch off your phone for 4 hours. I mean atleast be sensible while providing solutions. On top of that i called again to tell that issue is still not resolved they had the audacity to close my complaint! My issue has still not been resolved. I dont expect much from here too. I am changing my service provider. All d best idea for such a pathetic service
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Feb 3, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2017
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, you've confirmed that your concern has been resolved with regards to data speed. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina
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