[Resolved] Idea Cellular — internet not working after several complaints

dipeshpd

from Pune, Maharashtra

Address:

Aldea Espanola, Opp. Hotel Orchid, Balewadi-Mahalunge, Pune, Maharashtra, 411045

Its been near 2 months that i have been facing internet connection issues with idea cellular and also complained 4 times but every time i receive response from idea cellular that network team has fixed the issue and incident has been closed.

I have tried my best to reach idea customer care immediately to raise my concern that issue is not yet resolved though it is fixed by network team.

I am still facing the issue and now no support from idea cellular to work on this issue.

Please help to escalate this and get this issue resolved.

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May 24, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've raised your concern under ref. no.[protected] which is expected to be closed by 27/04/2019. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi

May 02, 2019

Updated by dipeshpd issue is not resolved and still facing the same (Connected with NO Internet)