[Resolved] Idea Cellular — Internet not working since 48 hours

himakshi Singh

Address:

411006

The internet request on my phone is not getting activated since last 48 hours . When called in to customer care they just tell me to wait till the end of the day.. Its been 2 days i am waiting and they did nothing.
They wont even give me a complaint number so that i cant track anything.
Customer care staff does nothing besides lying to the users.Third grade services are being provided by Idea.

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Feb 15, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Idea Cellular Customer Care's response Hi Himakshi,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Regards,
Abhijit

Verified Support

Jan 14, 2017

Idea Cellular Customer Care's response Hi,

We tried to reach you at your given numbers however we couldn't do so. Hence, we request you to provide a convenient date & time for us to resolve your issue.

Regards,
Tudor