[Resolved] Idea Cellular — internet pack

Raunaq Bachhal

from Angamali, Kerala

Address:

560040

I'm supposed to receive 1 gb everyday but i only receive 864mb everyday! That's very bad of idea! And youre fooling your customers!
Everyday i used to feel like i have received lesser data than i am supposed to as it used to finish earlier than expected. So since the past 4 days i have been noticing that i'm only receiving exactly 864mb and even if shut my data at 11:55pm and start again at 12:05am it's that much so i'm very sure it's idea fooling their customers. Very bad.

Was this information helpful?

No (0)

Yes (0)

Aug 30, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Idea Cellular Customer Care's response Hi Raunaq,

As per recent conversation, there is no such offer eligible on your number. So, the benefits are received accordingly.Please visit www.ideacellular.com or http://bit.ly/Txafxd link to know the latest offers on your number with the mode of recharge mentioned ( TnC )applied. We request you to forward us the screenshot where still it is shown 1GB available at [protected]@idea.adityabirla.com. Please contact 198/12345 for further services and complaints if any.

Regards,
Meeta.