Idea Cellular — Internet Recharge not done on payment for PrePaid

doofer

from Bengaluru, Karnataka

Address:

Pune, Maharashtra

Sir?Madam, My complaint is as follows: Registered Order::::ESYM[protected] RECHARGE IDEA ID::::PMGW[protected] ON 11/06/2015 FOR Rs, 248/ Number IDEA..[protected]. I had to recharge again on the 14/06 /2015 for Rs. 248/ ... which was done. Since the internet money does not get 'topped up' on as on Talk time, , what happens? this is the firs time I have experienced this ! Hope for a quick response. Regards, neelam solomon

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular