Idea Cellular — INTERNET SERVICE NOT WORKING PROPERLY

ANILPARKER

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

MY CELL NO. [protected] POSTPAID PLAN 99 AND I HAVE ACTIVED NET PACKAGE OF RS.125 . BUT NET IS NOT WORKING PROPERLY. IT IS GETTING DISCONNECTED. NOW I WANT TO CANCEL THE NET FACILITY AND WANT TO CHAGE FROM POST PAID TO PREPAID. I HAVE TALKED TO CUSTOMER CARE NO. BUT NO SATISFACTORY ANSWERS.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 21st April 2015, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular