[Resolved]  Idea Cellular — internet slow

Address:Malappuram, Kerala, 676508

I am writing from abroad
I am informing you that my indian number having internet issues from few months back i called customer care and they said it’s your tower problem and wait for one week we will fix the issue after one week they said we fixed the issue you can get maximum range. Then i recharged my number for three months with 3g/4g but the issue still there your internet service very poor and you charging a lot. Today i called your customer care so many times but they cut my call i wasted my money a lot so i am planning to change my network to other one and you need to return back my money
One more thing my sim coverage is full

So i am waiting for your reply and pls provide me your md’s contact number and mail id

My number +[protected]
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Nov 4, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2017
Idea Cellular Customer Care's response
Dear Customer,

We regret that you have to face this. As checked we have initiated a complaint for the same and you shall hear the update at the earliest.

Regards,
Lakshmi.
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