Idea Cellular — Internet speed issue

Address:Pune, Maharashtra

I call many times to customer care every time they said within 48 hrs your problem will b solved and an executive will visit your place. after 15 days no action has been taken. yesterday i got the message of internet bill. what should i do as i havn't used it in last month.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We sincerely regret the internet speed issue that you are facing. Please reply with your Idea mobile number and alternate contact details for investigation. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

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