[Resolved] Idea Cellular — internet very very slow | |||
I had so much of frustration (Tension force) due to your poor internet speed issue (Due to this am unable to complete my work). Raised so much time complaint till not given solution. So am discontinue your idea postpaid connection. So here i request you to give waive of my last & current month bill. You can also know very well that whatever data gb provided its there only due to am unable to use (Speed issue work like 2g not at all 4g). For raised complaint i got reply like following, [protected]@idea. Adityabirla.com Fri, jan 11, 2:13 pm (11 days ago) To me Dear customer, as discussed with our service executive, your concern on data service speed issue could not be resolved at the moment. +1 videos Was this information helpful? | |||
Feb 24, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 24, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we have escalated your concern to our respective team. Our concerned team will get back to you for further assistance. Regards, Lakshmi | |||
 2 Comments | |||
Comments
Hi,
Observed in Decmber'18 bill there is Rs 200/- extra added in my bill name of premium SMS. As the user (my father) not sent any message to 055435 number. Please look into this asap. Thanks!
Observed in Decmber'18 bill there is Rs 200/- extra added in my bill name of premium SMS. As the user (my father) not sent any message to 055435 number. Please look into this asap. Thanks!
Idea Cellular Customer Care's response, Jan 24, 2019
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.
Regards,
Lakshmi
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.
Regards,
Lakshmi
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi