[Resolved] Idea Cellular — Invalid billing charges & not paying the invalid charge amount | |||
Sir i buy an corporate plan of idea for my computer center of monthly rental of rs 199 which includes free group calling service on group numbers firstly i buy 3 connection then i add on more connection in this group but the 4 number is not group calling free and & get charged from idea i complaint about this to custemer care & requested to repay the amount which is wrongly charged to me since last 4 months but idea doesnt do that & still now i am having charged for the number so pls help me i am helpless cause they they answer me to visit idea office i do this all but my problem is not solved so pls help me for getting wrongly charged & tell me how can i get justice & how can i complaint of idea Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 Idea Cellular Customer Care's response Hi, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Sumeet Verified Support Aug 30, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 30th Aug 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Yogesh Verified Support Sep 01, 2016 Idea Cellular Customer Care's response Hi Amit, As per your telecon with our customer service associate on, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Maroof Verified Support Sep 03, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Paras | |||
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Regards,
Yogesh
As per your telecon with our customer service associate on 30th Aug 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Regards,
Yogesh