[Resolved] Idea Cellular — Invalid rejection of MNP

Suresh Azari

Address:	600016
Website:	www.ideacellular.com

I have tried 3 times to port the Idea sim to another service provider. after raising the UPC number got the call from Idea person. In that conversation i clearly told that am not satisfied with idea and i very frustrated with the idea service. And i lose my due this service provide. But they tried to convince me . i didn't agreed. but being long time my MNP request was rejected by Idea.

Note: Idea is not allowing the consumer to port another service provider. 5 of my friends also facing the same porting issue. They are not allowing to port.

I want to raise a legal case on this, am searching the procedure raise a legal case on this.

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May 10, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Idea Cellular Customer Care's response Hi Suresh,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Suhas

Verified Support

Feb 20, 2017

Idea Cellular Customer Care's response Hi suresh,

As per our recent telecon, we wish to inform you that we are working on your concern & we will get in touch with you soon.

Regards,
Mak

Verified Support

Feb 24, 2017

Idea Cellular Customer Care's response Hi Suresh,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhi

Feb 24, 2017

Updated by Suresh Azari My problem is not resolved, But the request is in resolved status. There is no Use, Very worst customer care