[Resolved]  Idea Cellular — Irrelevant excess bill amount for the period 7th June'2015 to 7th Jully Mob No:[protected]

Address:Mumbai City, Maharashtra

I have gone through the contents of the bill for the above period which is quite irrelevant and un absorbing to a man of ordinary prudence. It has been shown that I have not any data usage for 27 days of the month and has abruptly spiked to usage costing Rs1075/= for three days i;e 14th june to 16th June. I was allowed 100 MB data usage free I used it and after expiry follow up messages were served to me for activating the booster pack which I did not activate and simultaneously blocked the mobile network on my mobile .I fail to understand when I did not activate the plan, how company allowed musteriously the Data usage. This is all bogus and conivence to defraud people. I request you to reverse this fraudulently levied amount forthwith and issue a revised bill. Otherwise I shall be constrained to terminate this connection. I the meantime convert immediately my connection from POST PAID to PRE PAID
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the trouble with your Idea mobile bill. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 9th July 2015, we have thoroughly checked your Idea account details and it is found that the charges are levied correctly in your Bill towards GPRS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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