[Resolved]  Idea Cellular — irresponsible behavior

Address:Bangalore, Karnataka

I have complain against the dnd service activation. I had applied twice. But the service has not been activated. Then i call to the customer care, the executive told me two things:
1) the request rejected because it is earlier activate. But actually the service is not activated.
2) she said to me to re-raised the request.

In this both condition. The idea did not send me any acknowledgement that why my request has been rejected. Except that unwanted calls and messages are coming in countless manner.

I want and request you that a strict action must be taken against this.
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Jan 5, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for inconveniences, we will surely help you please share your idea number for further assistance.

Regards,
Hitesh
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