[Resolved]  Idea Cellular — ISD auto activation and very high call rates

Address:

Guntur, Andhra Pradesh

I hold an idea number and being using it from 2008, in post-paid connection. This December 2014 i had called to an ISD number for 126 minutes on two days. For that they are charging 23 per minute resulting 2898 rupees. I have not activated the ISD service which only happens by depositing 1000 rupees, which i didn't do. And there is no intimation for me about the call rates, even after making a first call or after first day call. If there is at least a message about auto activation and call rates, i would have taken other alternatives. From this past 6 years, my bill was never more than 600, but now all of a sudden the bill is 4000 rupees, including tax. Even the call rates for pre-paid and post-paid customers is also very high, where it is only 8 rupees per minute for pre-paid customers, it is 23 rupees per minute for post-paid customers, almost 3 times more. This is insane, with out giving any sort of intimation to customer how come the IDEA people just charge like that. Plz guide me on, to take legal actions on this issue.