Idea Cellular — Issue of false bills and harassment even after getting the connection closed | |||
My Idea account no.was[protected] and cellular no. was [protected]. My internet postpaid connection ( of 1 GB @ Rs.250 per month) was disconnected due to some problems in the bills issued. I did, however, paid all the bills and finally got my account closed on 6th January, 2015, the proof of which I have attached ( an invoice from the channel partners at Haldwani stating that the account is closed permanently and the balance due is nil). Even after this, I started receiving bills for the succeeding months via emails. In June, I received a call from Mr. Baldev Singh from Bellary, Karnataka ( [protected]), an employee of Idea Cellular, who told me that I had to pay an additional amount for the month of April-May, 2015. I have attached the invoice received. In November 2015, I received a legal notice via an email from Mr. Raman Chawla, an attorney in High Court, Allahabad threatening me of dire consequences if I didn't pay Rs. 840.49 + 2 % interest for every month I hadn't paid the bill, according to him. I wrote to him, providing him with documents supporting my claim.Today i.e. on 9th January '16, I received a call from an employee of Idea Cellular who threatened that he had filed a case against me. It has been a year since I got my connection closed but their harassment hasn't stopped. This is after I had got my account closed, paid all my bills and returned the sim. I fail to understand how an invoice can be issued to me even after all this. Hope that you would resolve the issue as soon as possible and I may finally get some peace of mind. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.
Thanks & Regards,
Customer Care, Idea Cellula
You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.
Thanks & Regards,
Customer Care, Idea Cellula
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular