Idea Cellular — Issues in activating corrupt sim card

Address:

Mahatma Nagar opp. water tank, Nashik, Maharashtra

My Idea SIM card suddenly stopped working. There were few Idea stores near me but all of them closed their operations and I have to travel various places for search of one. Finally I got one and I told them that I have already raised complaint and call center has asked to collect fresh SIM from you after a lot of discussions, they filled a form and asked me to attach a copy of PAN card and also handed over new SIM with promise that it will get activated by evening. This happened yesterday but till now its not activated. when I again called the call center, they informed that they do not have any such request. iam really frustrated as this is my primary no. where all the OTPs are recd.