[Resolved] Idea Cellular — IZ Idea is deducting money from my balance on the name of so called miss call alert. This is to refund all the money deducted so far. | |||
Dear sir, As usual the Idea customer care has deducted money from my balance on the name of so called miss call alert which we neither subscribed nor going to subscribe in future. the customer care had been asked earlier we don't want any other services except incoming /out going call. This was surprise to see the Balance amount Rs 6/-on 26/6/16. After checking it was found that the deduction was as under :- Rs 75/- on 17/6/16, Rs 7/- on 23/6/16, Rs 75/- on 24/6/16 and Rs 30/- on 26/6/16. We never subscribed for the so called miss call alert. We never called No 53503 for any such services. It is requested that all the amount deducted may pls be refunded without any delay. Mr Vijay of the customer care was also asked to do so, but he denied to do so. I shall be bound going to the next. Mrs Punita Singh, wife of HN Singh Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 26, 2016 Idea Cellular Customer Care's response Dear Customer, We understand your concern and regret the inconvenience. Kindly share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile. Thanks & Regards, Customer Care, Idea Cellular | |||
Add a Comment | |||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment