[Resolved]  Idea Cellular — juice up activated since 17 and deducted rs.340 without my request or knowledge either

Sir,
Juice up activated by idea cellular since 17 and deducted rs 340 from my account without my knowledge or request. I made complaint on 9.8.17 but yet no response from idea and no refund of my money either.in this regard idea should refund my money apologize for such fradulent act...

With best regards
Anant kaluse
Additional executive engineer
Govt of maharashtra, nasik, india
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Oct 26, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Idea Cellular Customer Care's response
Dear Customer,

As checked, while using internet wap service has been downloaded, so the charge are deducted accordingly.

Regards,
Lakshmi.
Oct 25, 2017
Updated by Antukaluse
Lakshmi Madam, could you share screen shot when what WAP service I downloaded.

Regards
Anant Kaluse
Additional Executive Engineer
Govt of Maharashtra, Nashik.
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