[Resolved]  Idea Cellular — Juice up service automatically activate

Address:	Ahmedabad, Gujarat, 382424
Website:	www.ideacellular.com

Date:[protected]

Dear sir,

My idea mobile no is : +91 [protected] (postpaid connection)

I received the message on[protected] as your juice up has been activated. amount charged is rs 150.0 /- for 1 month. renewal charge is rs [protected]@30days as applicable. to deactivate sms stop to 155223.
While i did not even know anything about it and msg,
As on today i received bill for june-2016, i seen that vas services charges are included worth rs 150.0/- + service tax. then instantly i called to costumer-care and explain all my problems, after that i got another shocking news by costumer executive that your juice up subscription is already renewed for next month and you received another charges for next month cycle bill worth rs 150.0/- + service tax, but since you doesn't claim refund since last 3 months, i have authority to process your refund one time but you have to pay vas subscription charges for next month bill at any cost.
Also i doesn't know how to start it, i seen that many complains are registered from costumers as same in global record.
This is shocking for i have been a content user of your service, please do the needful and kindly avoid the confusion at the earliest. anticipating your favourable action and thanking for all your service so far. pls help.
Also note that : costumer executive had process refund in one time only - i didn't get refund ;

In addition i had activated dnd service also ; why should i pay this juiceup vas subscription charges amount one time, when i doesn't make a single click in idea costumer service