[Resolved] Idea Cellular — Juiceup service

Farooq Mohd

from Idukki, Kerala

Address:

508207

Dear sir

Without my knowledge juiceup service has been activated 35/- has been deducted from my balance. I called customer care to register complaint twice but they did not responded and disconnected my call by saying some vas service has been activated check your inbox. This is the second time i have been charged for unkown vas services.
Please register my complaint and refund the amount

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Jul 31, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2017

Idea Cellular Customer Care's response Dear Farooq,

We are sorry for the unpleasant experience. We understand your concern and please dial 54300 or 155223 to deactivate the services. We understand your concern and will get in touch with you soon.

Regards,
Vicky