[Resolved] Idea Cellular — keeping my number in safe custody ([protected]) | |||
I have been using idea network since last 8 year. I was planning to move malaysia for job and i had requested to customer service desk (Bhayander west, thane 401101) to convert my number from postpaid to prepaid. But customer service desk requested me to stay in postpaid connection, we will be activatinf your ir service with 149 rs retal and you will not get any additional charges. For 3 month (April, may june) i was getting unwanted bill and total i paid appriximate 6000 rs as a bill amount and request customer care on mail to disconnect my service. Again they requested me to keep my number in safe custody (This procedure happens 2 time) and i mailed them to keep my number in safe custody when i come to india i will convert my number in prepaid (Mail evidence is available) Again they sent me a bill of 2500 for july and this time i got frusted with service provider. Now my phone is disconnected by idea due to non bill payment. Was this information helpful? | |||
Oct 3, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 01, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your alternate number in order to assist you further. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Irritated network
No signals for my mobile since yesterday onwords
Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea contact number in which the issue is persisting in order to assist you further.
Regards,
Prajakta