Idea Cellular Limited — Daylight Cheating of IDEA Cellular Limited

Address:

Thiruvananthapuram, Kerala

Dear All, This is regarding the incident occured on 29th October 2013. When i was browsing some sites with my 3G package availed from Idea, a message came saying that Rs.30 deducted from my account due to the symbiotic fun_zone download. Nothing downloaded... Daylight Cheating by IDEA Cellular. When complained the same in the next morning, the customer executive was so arrogant in saying that we cannot do anything please talk to the superior officer. When conveying the same to the so called superior executive, she also iterated the same saying that the 3G package availed by me is only for browsing some sites, not for all. Then I asked, why are you not publishing these safe browsing sites/or chargeble sites in your website. They have no answer. We are planning to have an online campaign through social media soon on IDEA CELLULAR'S DAYLIGHT CHEATING PLANS IN 2G AND 3G. Today on 1st November 2013, I got a call from another executive to take the feedback. Explained the full story to them and about the plans of propagating this news to other customers. Also conveyed that either reverse my amount Rs.30 or ready to see these stories in customercomplaints.in and other social media sites. Indusekhar M.S., Scientist, Govt. of India, Trivandrum, Kerala