[Resolved] Idea Cellular Limited — my telecom bill and discontinuation of numbers

rockingzombies

from Noida, Uttar Pradesh

Address:	Varanasi, Uttar Pradesh, 221010
Website:	www.ideacelluler.com

I had paid the bill of rs.5431 via cheque number 781484 which is cleared on 14.11.2017 and on 15.11.2017 all of my numbers has been bared. As per the company i had not submitted the complete amount of rs.5431 against bill number upp[protected] dated :23.10.2017.

Where as in my books and statement the same amount is been debit from the account. Due to barring of the services my business and mentally i also suffering.

So please register our complaint against the same and take the disciplinary action against the company.

Thanks
Vaibhav pandey

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Jan 27, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We request you to share the screenshot of the transaction ID of the payment done and transaction details and tfrom 14/11/2017 till 19/12/2017 to assist you better.

Regards,
Sneha