[Resolved]  Idea Cellular Limited — Without any Reason Deduction of Internet Data

Address:

Jhunjhunu, Rajasthan

Dear, Sir, I'm using idea SIM card and on 27 august I have recharge of Rs. 199 for Internet pack. And I got 1.25 GB (2G) Internet data in order to use. ( Internet Data validity 28 Days) Now the thing is when I used today I see that there is no INTERNET DATA in my balance. (IT IS SHOWING 0.0MB). How can it happen that data get ended within 3 days. So I tried to call your customer care to inquire details of the information by using following contact number: [protected] [protected] Though, I'm getting the option which was provided by above numbers, however it did not redirect me to your customer care executive. your IVR was roaming me to nonsense option, instead of CUSTOMER CARE I don't want to use such profanity words, however I forced to write this for your lousy service. After I tried with this Contact No – 91 [protected], however all in vain, again ringing no response. Further, In such, I have been charged for more than 60 Rupees for useless options. Is this your business to deduct the money from main balance. pathetic. SHAMEFUL.. Ridicules that, even you have brand name, however your customer is Craving for single C.C number. I hope you will first look into my SIM card information efficiently. Then you will take further appropriate action to resolve my issue In connection with this i think i'm using decease and oscillate for treatment which attract penalty for mental agony. I looking forward to prompt reply. NOTE- AND I CONTACT THROUGH BY AGAIN AND AGAIN BUT NOT RESPONSE MY MAIL THAN I'M VERY IRRITATE, SO PLEASE SIR, I PERSONALY REQUEST TO YOU. Thanks & Regards, MUKESH KUMAR CHEJARA MINISTRY OF DEFENSE D.I.T - INDIAN NAVY DATA CENTER NEW DELHI MOB- [protected]/[protected]/[protected]