[Resolved]  Idea Cellular — lok adalat intimation! idea cellular - received a notice after 1 year (fully paid all bills before the connection termination)

Hi all,

I have raised the connection termination request on 26-jan2017 and it succesfully closed on 28-jan-2017. My payment cycle was like start of month to 31 of the month. So i have paid the january 2017 bill completely and asked idea broadband customer care for not genrating feb-2017 cycle bill as connection closed but still idea broadband genrated the feb, march, april... Cycle bills. I called idea customare care many times for but they said if you are not using the service then no need to worry and ignore the bills.

Now after 1 year, thats is on 25 jan 2018, idea broadbabd send be mail for lok adalat notice for dues of 2247 rs which is completely baseless.

I have replied the mail with all details like service request number for termination and above info.
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Mar 5, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. To help with your concern, kindly provide us your Idea contact number for which you're facing the issue as we're unable to fetch the details for the same.

Regards,
Lavina
 
1 Comment

Comments

Dear sir,
Yesterday i visit idea showroom nit faridabad waheguru telecom 5 E-69, i payment cash on 237 rs summit the bill but my payment not summit idea and he is extra charges for receive me please solve the my problem

Regards
Kamal singh
Ph [protected]

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