[Resolved] Idea Cellular — lok nyayalaya intimation! idea cellular - received a notice after 6 years

chsridhar

Address:	Pune, Maharashtra
Website:	Legal notice related

Hi,

I've started receiving mails with this subject recently. Not sure what about these notices are thought of posting complaint herewith, as i've disconnected the service back in april 2011 after clearing dues in person at idea pune office.

Thanks for the help in advance.

Here is the excerpt:

Notice. No.:- 58728/lok/dec-17

Dear customer,

Greetings of the day.

This is to inform, you are requested to attend lok adalat at shivaji nagar on 9th dec 2017 from 10.30 am to 3.00 pm for settlement of your account

As per the agreement signed, you have agreed to pay the outstanding dues of rs.1001 for billing account number[protected] / [protected]. However, you have failed to keep your commitment.

Thereafter despite of repeat requests and reminders by our company representatives, you have not paid the said outstanding amount till date.in case of any queries, please get in touch with legal representative on: - [protected]

We value your association with idea, looking forward for your cooperation!

To pay bill for inactive idea number or idea number ported to other operator.

https://care.ideacellular.com/wps/portal/account/disconnected-number

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Jan 20, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

Idea Cellular Customer Care's response Dear Customer,

Apology for the trouble caused. As checked, your payment details is clear from our end as of now. We have also taken note of your feedback for further improvement of our services.

Regards,
Neha