[Resolved] Idea Cellular — Looting customers by Flash Messages with no option to Disable them

pranay001

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500061

I am receiving Idea flash messages every 5 minutes and my amount is being deducted repeatedly there is no option to disable this feature through Idea power sim settings, when contacted the customer care they declare themselves to be helpless to resolve this issue.
Worst service from idea customer care when contacted for this issue which is against the rules and regulations of TRAI.

Was this information helpful?

No (0)

Yes (0)

Mar 2, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2017

Idea Cellular Customer Care's response Hi,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Raj

Verified Support

Jan 30, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 30th January 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Mak

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Shammi1

from Pune, Maharashtra

Hi sir,

I have port my number ([protected]) two months ago from Aircel to Idea but still it is not activated. Too many times i have registered complaints in idea care but they did not respond me well. Three times they swap the sim but still its not activate.

Please Assist.

Shammi singh ([protected])

jacobneil

from Ankola, Karnataka

Sir,
I want to check all incoming and outgoing call details of my idea sim, [protected]. So I kindly request you to send the details to my email ID [protected]@rediffmail.com.

abhi9708924836

Hi sir my mobile no, [protected] . i want to want to know all call detail on my email. id [protected]@gmail.com