[Resolved] Idea Cellular — Looting customers by Flash Messages with no option to Disable them
P
pranay001
from Hyderabad, Telangana
Jan 30, 2017
Address: Hyderabad, Andhra Pradesh, 500061
I am receiving Idea flash messages every 5 minutes and my amount is being deducted repeatedly there is no option to disable this feature through Idea power sim settings, when contacted the customer care they declare themselves to be helpless to resolve this issue.
Worst service from idea customer care when contacted for this issue which is against the rules and regulations of TRAI.
Was this information helpful?
No (0)
Yes (0)
Mar 2, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Idea Cellular Customer Care's response Hi,
We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Regards,
Raj
Verified Support
Jan 30, 2017
Idea Cellular Customer Care's response Hi,
As per your telecon with our customer service associate on 30th January 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
I have port my number ([protected]) two months ago from Aircel to Idea but still it is not activated. Too many times i have registered complaints in idea care but they did not respond me well. Three times they swap the sim but still its not activate.
Sir,
I want to check all incoming and outgoing call details of my idea sim, [protected]. So I kindly request you to send the details to my email ID [protected]@rediffmail.com.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
I have port my number ([protected]) two months ago from Aircel to Idea but still it is not activated. Too many times i have registered complaints in idea care but they did not respond me well. Three times they swap the sim but still its not activate.
Please Assist.
Shammi singh ([protected])