[Resolved] Idea Cellular — lot of signal problem

Sangapalli Sridevi

from Guntur, Andhra Pradesh

Address:

DRAIN STREET, D.No: 9-62-11/A,ISLAMPETA, Krishna, Andhra Pradesh, 520001

Hai sir/madam
We are facing lot of problems with your network recently I changed my sim 3G to 4G before only better about your signal . Very poor in 4G signal very irritating with your network no voice clarity when talking to someone, voice always breaks but in the signal box shows complete signal only for show if this will continueing like this I change my network immediately 3G and 2G signals are also not working properly please resolve the problem as early as possible already so many change their Network lack lo signal
If this way continues your company faces lot of problem all the idea customer change their Networks react fastly and solve the problem

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Nov 19, 2019

Complaint marked as Resolved

Hi sir/ Madam In our area we are facing lot of signal problems phone calls are not connecting properly if connected means there is no voice clarity, voice always breakdowns it is very irritating or voice is lagging not odible clearly .when coming to Data 4G also not working properly not internet Mobile signal is more better than the mobile data please solve the problem as soon as possible If this problem continueing the same we change our Network soonly

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2019

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, you've confirmed that you will not be available in that location where the issue is persisting. Hence, requesting you that once you get back to the same location and face the same issue, please get back to us on 198 or 12345 to assist you further.

Regards,
Prajakta