[Resolved] Idea Cellular — Low coverage | |||
Hello, I am using idea form last 4 year from past few month idea gives very poor coverage and when i had complained about it on 198 idea told that it was low coverage area and my problem is still running, i am not satisfied with answer given by idea they just tell that we can not do any thing and i complained many time and another users who are living hear also complained about it but still we are facing it so please help me to out of this trouble. Thank you Was this information helpful? | |||
Oct 2, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 29, 2016 Idea Cellular Customer Care's response Hi Ravirajsinh, We regret the unpleasant experience with coverage. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance. Regards, Yogesh Verified Support Aug 30, 2016 Idea Cellular Customer Care's response Hi Ravirajsinh, We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Viral Verified Support Sep 01, 2016 Idea Cellular Customer Care's response Hi Ravirajsinh, As per your telecon with our customer service associate on, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Maroof | |||
 2 Comments | |||
Comments
The netwok courage of 3G/2G is so poor and worst it up and down so fast .The call drop problem is too much.The internet quality is shameless.we trust on this network but at current services providing we loose my trust from idea netwok.
Idea Cellular Customer Care's response, Aug 30, 2016
Verified Support
Hi Deep,
We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Regards,
Viral
We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Regards,
Viral
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Area Andhra pradesh
and i am not using the sim regularly because i am out of state. so please activate my sim. please provide reason for not getting network.
I have been using the data services regularly
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Regards,
Sumeet
We tried contacting you on your alternate contact number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Regards,
Yogesh