[Resolved] Idea Cellular Ltd. — Deduction of my Balance - Idea

nitinkhanna1982

from Gurgaon, Haryana

Address:

Hardoi, Uttar Pradesh

I received a message which says Dear customer thank you for downloading Fun_Mall from SYMBIOTIC.You have been charged Rs 3. Your balance is Rs 1.96 Sender : (no name) IZ idea-CMS Received: 01:53:26 Today My Balance Rs 3 was deducted on 27 October 2013 at 1:53 am which was not activated by me. Sir, Please refund my RS. 3 Balance to my mobile as soon as possible. Regards, Nitin Khanna ([protected])

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Aug 14, 2020

Complaint marked as Resolved

IDEA CELLULAR LTD. customer support has been notified about the posted complaint.

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Comments

nitinkhanna1982

from Gurgaon, Haryana

Today on 27 october 2013 at 1: 53 am I received sms on my mobile which has the following information

Dear customer, Thank You for downloading Fun_Mall from SYMBIOTIC YOU HAVE BEEN CHARGED RS 3

sir, I didn't download any of these thing and I request you to please refund my Rs 3 on my mobile no [protected] as soon as possible
Hoping for a quick reply

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for balance deduction has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular