[Resolved] Idea Cellular Ltd — delay of tower installation process of idea | |
Respected sir/ madam This is my idea cellular number [protected] This latitude and longitude 17.19986 and 74.37229 This is my address land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303 Why there is delay from idea Rf team had done the survey of my location and found low coverage... They had optimise the network and do the best but still network issue has been not resolved They told us new site approved on my land they had taken all lat and long and also they had told next team will for paper work Why there is delay from planning team and other legal team for paper work of tower installation I told earlier i m ready to give my land for network tower And rf team had also approved new site on my location they given all report to planning team for new site It is too delay for paper work from Plz do the needful on urgent basis of paper work of new site tower installation which rf team had approved on my land Was this information helpful? | |
Jan 20, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 18, 2019 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, we've informed you that network visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services. Regards, Prajakta | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta