Idea Cellular Ltd. — Idea Cellular Karnatak Cricle - deactivate gprs

Address:Bangalore, Karnataka

sir,
I beg to say that i have idea prepaid connection with number [protected].
(1) I wanted to deactivate my internet services from idea.
I have already called the customer care many times to deactivate the unlimited gprs service.
But the amount of money is still deducing.
(2) I have already send the message to deactivate the service(i.e DEACT gprs20 on the number 12345 as the customer care told).

So i request you to take the matter seriously.

thanks
Mruthunjay SP
([protected])
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IDEA CELLULAR LTD. customer support has been notified about the posted complaint.
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Comments

Dear Customer,

As per your telecon with our customer service associate on 27th October 2013, we wish to affirm that your concern has been acknowledged and your complaint for GPRS has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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