Idea Cellular Ltd. — Idea IZ-CMS unauthorized charges

dineshjagtap22

from Pune, Maharashtra

Address:

Pune, Maharashtra

Hi, my name is Dinesh and I am a IDEA user my cell number is[protected]. IDEA had charge me Rs30 stating "thank you for downloading Fun_n_Entertainement from SYMBIOTIC. You have Charged Rs.30". I have not use this facility and how could IDEA charged me under this title also witohout prior Information. This is one kind of startegery IDEA is using to thug thier customers. This is really frustrating that without reason IDEA is charging. I want my refund Rs30 otherwise i will not hesitate to approch consumer court either. -Thanks

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IDEA CELLULAR LTD. customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

Your complaint for deduction has been resolved and we would like to confirm that the charges applied to you are correct as per the download content assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular