Idea Cellular Ltd. — incorrect charges

Idea Cellular Ltd. — incorrect charges

D deeshri from Vijayawada, Andhra Pradesh

I got a sms from IZ-ideaCMS regarding deduction of money for downloading..i haven't downloaded anything.they hav charged Rs 50...i want my money refunded back..dis is one of the msg i got(Dear Customer, thank you for downloading Entertainment_zone from SYMBIOTIC. You have been charged Rs. 30 Your balance is Rs. 21.84)and again Rs 15 and Rs 5.my number is [protected] Was this information helpful? No (0) Yes (0)

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for balance deduction has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards
Customer Care Idea Cellular