[Resolved] Idea Cellular Ltd — Overcharged Bill | |||||
I got a call form idea customer care to change my plan from 499 corporate plan to 549 plan so that i can use 2 gb data per month, but no body said that after using that 2gb data, i will be charged extra if i use extra kb, and due to that my bill was for 1882 inr.. i am using idea services for last 1.5 years, hardly my charges was not more than 1200inr, but this time i got a bill of 1882inr due to mere negligence for the sale of 549 plan for 2 gb data and not informing the whole plan..i request you to kindly check and revert.. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
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Customer Care, Idea Cellular