| Address: | Thane, Maharashtra, 400601 |
Hi,
I am your one of the regular customer and satisfy with service provided by you in past. On Friday i.e. 22nd of sept 17 I have
Booked New handset MI MAX 2 in your special offer with replacement against my handset. This is third handset booked from Flipkart. After online test you have decided price of my handset and I am
Ok with it. Then deal was final and amount was deducted. What happen at the time of delivery was my handset found dent and my handset delivery cancelled due to it.
When online test was done no one asked me to mention the if there is any dent on handset. I am also not in favour to undisclosed any information.
Dear Sir/Madam, as I was ready to handover my handset to you yesterday, handset was restored to factory settings, my entire data was on other drive and now deal is cancelled puts me
In difficult situation. I went to your office yesterday to collect handset as I was not available at the time person came to my office. I am really disappointed yesterday and faces
Lot of issues . In our telecom industry 90% work load is on handset and as deal cancelled my work slowed down yesterday.
In our BIRLA Group we also always focus on customer satisfaction. Our customer base is huge and includes Retailers, Distributors and end users.
Always there is solution and some exceptions are there if any issues arises to customers in our BIRLA Group.
I hope your organisation also having same focus for customer satisfaction. FLIPKART is really one of the best online portal which I personally trust and I hope you will also
Have some solution to my case also.
So requested you to look into my case and do the needful ASAP...
Waiting for positive revert...
Rgs
Amit S Joshi
ASM, Central Thane
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