[Resolved] Idea Cellular — Major Signal Issue

Sayapparels

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122001

We have 8 connections in my office, Since we shifted to a new place in Sep-2016, we are facing issue of no signal. After n number of complaints an visits by Idea people no solution till date has been provided. This type of service is not expected by Companies like these. Everytime we put a port request, we are assured for an immediate solution but the status remains the same.

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May 9, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2017

Idea Cellular Customer Care's response Hi,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Riya

Mar 22, 2017

Updated by Sayapparels Hi,

Thanks for your response, please look into the matter as we are being affected by the same

Verified Support

Mar 23, 2017

Idea Cellular Customer Care's response Hi,

We were unable to contact you on your given numbers. Please share your available date/time to address your query.

Regards,
Mak

Mar 23, 2017

Updated by Sayapparels Hi Mak,

My alternate number's are [protected] &[protected]

Thanks

Sameer Bhalla

Mar 24, 2017

Updated by Sayapparels Dear Sir,

Action Awaited

Apr 19, 2017

Updated by Sayapparels After almost 30 days of my complaint, the state is same. Not expected from from such Giants

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Comments

Ajay Raj Verma

from Shimla, Himachal Pradesh

Dear Riya
Why these kind of problem are raising, why team idea aren't able to resolve the same matter?
kindly solve and revert as soon as possible.

Regards
Ajay Verma
Zonal Network Head
Idea Cellular limited

Sayapparels's [Complaint's author] reply, Mar 29, 2017

Dear Sir,
No Action has been taken till date