Idea Cellular — Meaningless bill amount and no answer from idea

Address:Fatehgarh Sahib, Punjab, 140406
Website:www.ideacellular.com

Respected sir,
I am highly disappointed with the idea postpaid services . I was charged meaninglessly 1300 inr for a month . I refused to pay the bill and asked for details, but none of the customer service agents helped me out. Infact my number was disconnected, due to which i faced i lot of problems .They crossed the limit when i got a bill of 19000 inr and that too just for 20 days .I asked for details and again i got no response . I want you to answer me that if my credit limit for an idea phone number is 2000 then how could you charge me more than that ? Without any reason ?
I am so disappointed with idea, i want to file a case against this company .
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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