[Resolved] Idea Cellular — Mental harassment by idea cellular | |||||
Dear idea, i have been using idea network since last 1 year, i used to pay my pending bills on time. But since month of september i have stopped payment due to 2000 dispute. Since till then i have not received my revised bill. This was told many of the collection phone executive. But still not recived. Now my family friends and colleagues are getting call from idea cellular legal representative : saying there is legal case against me. They are using abusing and threatening language to threat them by saying that their is a legal matter against me and i will have to bear the consequences and soon all will come to know about it. First of all i need to know few details from idea. 1. As per trai any telecom company can not share customer dialed number history with anyone, why idea is giving my confidential information to there legal representative? 2. Why the idea legal representative calling to my family friends and colleagues using harsh, rude, abusing and threatening language? I want to know the answer of above question from idea as soon as possible. Secondly, if i was not reachable than why could not idea sent a letter to my permanent address provided instead of circulating my confidential numbers to idea legal representative to degrade my image and mentally harass me, my family friends and colleagues. Can idea bring back what loss i have undergone? My idea number was - [protected] City - pune, maharastra Was this information helpful? | |||||
Feb 8, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 19, 2016 Idea Cellular Customer Care's response Hi Jit, We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly. Regards, Esther Verified Support Dec 19, 2016 Idea Cellular Customer Care's response Hi, We tried contacting on your given number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved. Regards, Raj Verified Support Jan 02, 2017 Idea Cellular Customer Care's response Hi Jit, We tried contacting you on your provided number however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you. Regards, Abhi | |||||
2 Comments | |||||
Comments
my number [protected]
Reply
Sir,
On dated 9th of Dec . My phone was showing that get 10gb data in Rs. 499. As i have done payment of Rs. 499 i only got 1gb, no extra data, no Talk time . I lost my Rest of Money.
I need my money back.
On dated 9th of Dec . My phone was showing that get 10gb data in Rs. 499. As i have done payment of Rs. 499 i only got 1gb, no extra data, no Talk time . I lost my Rest of Money.
I need my money back.
Idea Cellular Customer Care's response, Dec 20, 2016
Verified Support
Hi Ritu,
We regret the inconvenience caused to you. To help us serve you better, please share your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Regards,
Paras,
We regret the inconvenience caused to you. To help us serve you better, please share your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Regards,
Paras,
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